CV
Career History
February 2019 - November 2020
ASSISTANT TO LEAD UX RESEARCHER
I wrote insights, created dashboards, organized a codebook, arranged a UX library in Dovetail, helped write scripts, took notes during user testing for coding and analysis, moderated a Project Advisory Committee user test, and coded qualitative data.
August 2021 - May 2022
GRADUATE STUDENT RESEARCHER
I studied low vision and web accessibility in the Visual and Cognition Lab. I conducted an eye tracking usability study and simulated low vision on people with normal to corrected-to-normal vision. Based off these findings, I created a study plan for an ethnography for students with low vision.
August 2022 - July 2023
UX RESEARCHER
During my time at Slalom, I improved SUS from 62 to 70 by leading UX research and design activities in Salesforce to support people experiencing homelessness obtain shelter. In December 2022, I helped created a service re-design of the national blood donation process and won Slalom's first Challenge.gov award. I also spearheaded UX strategy in several RFP's, winning over $2 million in closed won grant awards.